Shipping Policy
Processing Time
Please allow 1-3 business days for Vitasave to pick, pack, and prepare your order.
Once your package has been shipped, a shipping confirmation email will be sent.
Shipping Information for United States
Standard shipping (7-10 business days) $24.95 flat rate anywhere in the US. For this shipping method, Vitasave uses Canada Post and USPS, and a tracking number is included.
*Remote locations / rural areas may take up to 14 business days.
Charges will be seen at checkout, if applicable.
Returns & Exchanges
It's important to us that you're satisfied with your purchase. We accept returns for opened or unopened items – for any reason – within 60 days of the purchase date. To initiate a return, please email us at vitasave@vitasave.ca with your order number and the item you are looking to return. A Vitasave customer service representative will contact you to complete the process.
Vitasave does not provided return labels, and the return shipping cost will be covered by the customer.
Certain items, such as perishable items, cosmetics, intimate or sanitary goods, personal care items, gift cards or clearance items are not eligible for return. Returns more than $200 are subject to a 15% restocking fee.
